A Guide to Mental Health Care Resources in South Africa

Explore the diverse mental health care resources in South Africa, from free and paid services to crisis hotlines and online therapy. Learn about organisations like The Counselling Hub, Hope House, SADAG, and more, and discover pathways to becoming a mental health professional through SACAP’s Applied Psychology courses. 

Mental Health Care Resources in South Africa

Mental health is a critical component of overall wellbeing, and having access to the right resources is essential for those facing mental health challenges. In South Africa, a wide range of organisations and services offer support, from free counselling to specialised therapy. This guide provides a comprehensive list of mental health care resources available in South Africa, catering to various needs and ensuring that help is accessible to everyone. 

Affordable Mental Health Care Services

For those seeking mental health services, starting with free or low-cost options can be beneficial, especially if affordability is a concern. For more specialised or immediate care, private services might be necessary. 

The South African Depression and Anxiety Group (SADAG)

The South African Depression and Anxiety Group (SADAG) is one of the country’s leading mental health advocacy groups, providing vital support through its extensive network of resources. SADAG offers free telephonic counselling, online support groups, and educational resources for individuals dealing with depression, anxiety, bipolar disorder, and other mental health conditions. They also operate suicide and crisis hotlines, making them a critical resource for those in immediate need of help. 

SADAG Suicide Crisis Helpline: 0800 567 567 

FAMSA: Family and marriage counselling

Family and Marriage Society of South Africa (FAMSA) specialises in relationship counselling, offering support to individuals, couples, and families dealing with relational challenges. FAMSA provides counselling services that address issues like marital conflict, parenting challenges, and domestic violence. With offices across South Africa, FAMSA is a trusted resource for those seeking to improve their relationships and emotional wellbeing. 

SAFMH: Advocating for mental health

The South African Federation for Mental Health (SAFMH) focuses on mental health advocacy, education, and community-based mental health care. SAFMH works to raise awareness about mental health issues and promote the rights of individuals living with mental health conditions. Their work includes providing information, resources, and support to both individuals and organisations, aiming to reduce stigma and improve mental health care access across the country. 

LifeLine South Africa

LifeLine South Africa is a NPO that aims to offer mental and emotional health services through programmes that are preventative and responsive. Operating in 8 of 9 provinces in South Africa, LifeLine offers multiple centres to access their services. Here are 3 national call centre lines you can call:

• Stop Gender Violence Helpline: 0800 150 150 (toll-free)
• AIDS Helpline: 0800 012 322 (toll-free)
• LifeLine South Africa National Counselling: 0861 322 322 (shared call)

Additional Resources: Suicide and Crisis Hotlines, Online Therapy

In addition to the organisations mentioned above, South Africa offers various other mental health resources, including suicide and crisis hotlines, as well as online therapy options. Hotlines such as SADAG’s Suicide Crisis Helpline provide immediate support for those in distress, while online therapy platforms offer a convenient and accessible way to receive professional help from the comfort of home. 

• Substance Abuse Helpline: 0800 12 13 14
• Cipla Mental Health Helpline: 0800 456 789
• Healthcare Workers Care Network Helpline: 0800 21 21 21
• The South African Responsible Gambling Foundation: 0800 006 008

Paid Mental Health Care Services

1. Private Practitioners: Counsellors, Psychologists, Psychiatrists and Therapists

• Services: Offer a range of mental health services including individual or couples counselling, psychiatric consultations and specialised treatments. 
• Fees: Vary significantly depending on the practitioner’s experience, location and the nature of the treatment. Some offer sliding scale fees. 
• Access: Available nationwide, usually in private practice settings or through private healthcare facilities. 

2. Online Counselling Platforms

• Services: Provide access to licensed practitioners via video calls, chat or phone. Some platforms offer subscription-based services. 
• Fees: Subscription or per-session fees, often lower than in-person sessions but still a paid service. 
• Access: Nationwide, via internet access. 

For those who prefer online therapy, services like BetterHelp and Talkspace are available, offering flexible options with licensed professionals. 

3. Private Clinics and Hospitals

• Services: Offer inpatient and outpatient mental health services, including specialised care for conditions like addiction, eating disorders and severe mental illnesses. 
• Fees: Typically high, and usually covered by medical aid schemes for those insured. 
• Access: Located in major cities and towns across South Africa. 

4. Counselling centres

• Services: Offer various forms of counselling, including individual, group and family. 
• Fees: Vary by centre but are typically paid services. Some may offer reduced fees based on financial need. 
• Access: Found in many urban areas. 

5. The Counselling Hub: Affordable mental health care

The Counselling Hub is an initiative of the SACAP Foundation, offering low-cost mental health services to individuals and communities. Located in Cape Town, The Counselling Hub provides access to professional counselling and psychological support for those who may not otherwise afford it. The service is ideal for individuals seeking affordable, short-term counselling for issues such as anxiety, depression, stress, and relationship challenges. 

6. Hope House: Community-based support

Another valuable resource is Hope House, providing counselling and training services across three locations in Cape Town. Hope House offers support to children, teens, and adults dealing with various mental health issues, including trauma, addiction, and grief. Their services are offered on a sliding scale, making them accessible to a broad community. Additionally, Hope House provides training for those looking to support others in their mental health journey, further extending its impact. 

Become a Mental Health Practitioner

By utilising these mental health care resources in South Africa, you can access the support you need or help guide others toward the assistance they require. Whether you’re seeking professional help or exploring a career in mental health, the resources and opportunities are available to make a significant impact. 

The growing demand for mental health services highlights the need for trained professionals in the field. If you’re passionate about making a difference in the lives of others, consider pursuing a career in applied psychology. SACAP offers a range of Applied Psychology courses designed to equip you with the knowledge and skills needed to provide effective mental health support. Whether you’re interested in counselling, coaching, or social work, SACAP’s programs offer a pathway to a rewarding career in mental health. 

Learn more about SACAP’s Applied Psychology courses here.